THE KNOWLEDGE CONCIERGE
Shipping & Delivery Policy
Last updated:
Digital Delivery Only
All products are digital PDF files. No physical books, printed materials, courier shipments or postal deliveries are provided.
Delivery Method
Following successful payment confirmation through Razorpay, purchased files are made available through the website download system. Guest checkout is supported; account creation is not required.
Delivery Timeline
Downloads are normally available immediately after successful payment. Payment verification or technical processing can occasionally take approximately 5-10 minutes.
Charges
There are no physical shipping or courier charges. The final payable amount is displayed at checkout.
Missing or Delayed Downloads
If access has not appeared after 10 minutes, email customer support with the checkout email, order ID or payment reference, and description of the problem. We will investigate and provide access or another appropriate resolution.
Format
Files are supplied in PDF format. A compatible PDF reader is required.
Contact
Email: theknowledgeconcierge@gmail.com
Support Hours: Monday-Saturday, 12:00 PM-6:00 PM IST
Business Address: 1031/936, Kot East, Near Punjabi Mandir, Sarthal Chowki, Sambhal, Uttar Pradesh, India